Family Homes Funds Limited (FHFL) is committed to protecting your privacy when you use our website. This privacy policy explains how we collect, use, and store any personal information we collect about you when you use this website: www.fhfl.com.ng.
Registered in 2017 and commencing operations in 2018, the Family Homes Funds is Sub-Sahara Africa’s largest housing fund focused on affordable homes for Nigerians on low income. It is a social housing initiative promoted by the Federal Government of Nigeria as part of its Social Intervention Programme with initial shareholding by the Federal Ministry of Finance and the Nigeria Sovereign Investment Authority.
This Privacy Policy applies to the public, our subscribers and sponsors, Directors and Trustees, employees, consultants, volunteers, contractors, and to information that is obtained by FHFL, and for which FHFL is the Data Controller.
To enable us to fulfil our objectives, we collect and use personal information. It is of the utmost importance to us that we are open and honest about the information that we collect and the way in which we use it, and that we do so in a manner that is lawful and respectful of people’s privacy.
Once you have subscribed to our products and updates, you will always have the option to opt-out, if you do not wish the updates to continue. We do not sell or share names, email addresses, or phone numbers with anyone for any purpose. Please note that if you click on third-party applications from this site, including our social media links, the privacy policies for those sites will apply, as they are outside of the purview of The Family Homes Funds.
FHFL stores and processes personal information for several reasons:
To record all product applications.
To process all product applications made through FHFL website or over the telephone.
To record any activities of our subscribers, and provide support if requested.
To communicate with subscribers and sponsors.
To send marketing communications to those subscribers who have indicated that they wish to receive them.
To comply with legal obligations that mandates, for example, the keeping of financial records for a period.
To make sure that we do not send information or communications to people who have requested not to be contacted by FHFL.
We will only collect personal information that is relevant to your interaction with FHFL. If you subscribe to our products, fund our projects, sign up to receive our newsletters, enroll in an event, contact FHFL by post, telephone, e-mail, or if you engage with FHFL through social media, then we may collect personal information such as:
Your name
Your e-mail addresses
Your postal address
Your telephone numbers
Your bank account details or credit card details to process loans and mortgages when applicable
Whether or not you are a qualified tax paying and viable subscriber
If you take part in an event, then we may, with your permission, take photographs of you
We will only collect sensitive personal information, such as health information, where there is a clear and specific reason for doing so, for example if you are participating in an activity or event or need to access our offices. This information will only be used to ensure that we provide the support and facilities needed
In cases where you are registering to download data from FHFL’s public dashboard, your current employer and details surrounding your planned use of the data
All personal information is stored on a secure database, to which only a limited number of staff have access. Personal information is deleted when it is no longer needed, and anyone can request to see the information that we hold about them at any time.
Our site uses several unobtrusive cookies to make the site work properly and to collect anonymous site statistics through Google Analytics. You can turn off cookies using the Control tab at the bottom left of the page.
The following cookies are used on our website:
We use Google Analytics cookies to help analyze how visitors use our website. We use this information to help us improve our site for our visitors. The cookies collect information in an anonymous form, including the numbers of visitors to the site and which pages are viewed. This information is stored by Google and is subject to their privacy policy (see www.google.com/privacy).
If you do not want cookies to be stored on your computer is possible to disable this function within your browser.
In Internet Explorer Google Chrome, click on MoreTools, click on Settings, click on the Privacy and security tab link, click on Cookies and then Turn off cookies choose the level of privacy you want.
In Firefox, click on Preferences Tools, click on Options select the Privacy & Security panel, under Enhanced Tracking Protection, select the Custom radio button. Check mark Cookies and use the drop-down menu to select the type of Cookies you want to block. Click on Privacy, click on the Cookies tab and choose the level of privacy you want.
Your bank account details or credit card details to process loans and mortgages when applicable
In Safari, click Privacy and Security, turn off ‘Prevent cross-site tracking’ and ‘Block all cookies. Preferences, select the security icon and choose the level of privacy you want.
In Microsoft Edge, select Settings and more Settings, then Site permissions. Then select Cookies and site data where you can set the controls for cookies.
We will only collect sensitive personal information, such as health information, where there is a clear and specific reason for doing so, for example if you are participating in an activity or event or need to access our offices. This information will only be used to ensure that we provide the support and facilities needed
For more information about cookies, please visit: www.allaboutcookies.org
FHFL’s website sometimes includes links to websites that are owned and controlled by other organizations. These third-party websites have their own privacy policies and cookie policies that will govern the collection of personal information. FHFL cannot accept any responsibility or liability for the privacy practices of these third-party websites.
Should you believe that we have utilized your personal information contrary to Applicable Laws, you undertake to first attempt to resolve any concerns with us.
Email: info@fhfl.com.ng
+234 (0) 813 988 0390, +234 (0) 906 000 8043